HOW CAN WE HELP?
Frequently Asked Questions
What payment methods do you accept?
We accept various payment options, including major credit cards (Visa, MasterCard, American Express), PayPal, and Afterpay for instalment payments.
How can I track my order?
Once your order is dispatched, you'll receive an email with tracking details. You can use this information to monitor your shipment's progress.
What is your return policy?
We offer returns within 14 days of purchase for items in their original condition. Please visit our Returns page for detailed instructions.
Can I modify or cancel my order after placing it?
Once an order is confirmed, we begin processing it immediately, making changes or cancellations challenging. Please contact our Customer Service team as soon as possible if you need assistance.
What should I do if I receive a defective or incorrect item?
We apologise for any inconvenience caused. Please reach out to our Customer Service team with your order number and photos of the item, and we'll resolve the issue promptly.
What's the best way to wash Muscle Fit clothing?
- Turn the garment inside out before washing.
- For the first wash, hand wash separately. Afterward, wash only with similar colours. Avoid mixing dark and light colours.
- Use cold water on a delicate cycle.
- Avoid using fabric softeners, bleach, stain removers, or harsh detergents.
- Hang dry outdoors in a shaded area and avoid using a dryer to this item.
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